Support
IT Support Services
Tight deadlines. Complex deployments. Increased end user demands. Whatever the reason is , there are times when you need additional hands on deck to support pressing IT initiatives. Projects when you need on-demand expertise to ensure on-time and on-budget delivery. Times when you need immediate troubleshooting resolution to minimize the impact to business operations.
Hitek will provide the support you need, when you need it most.
Our dedicated team of IT specialists has the know-how and experience to make sure your network infrastructure and end users get the support they deserve. We complement your existing services by providing onsite and remote support for a wide-range of IT demands related to disaster recovery, firewalls, mobile devices, network failures, anti-virus and anti-spyware, workstation errors – you name it. You simply let us know what you need, and we’ll be there.
High-Quality Service and Support You Deserve
Whether on-site or on call, our engineers know your infrastructure, your users, and your IT priorities. The end result is customized, spot-on support that keeps pace with your business. Our IT Support services include:
- Onsite Support
- Remote Support